INTEGRATION USE CASE

Share order progress at the right time

Your logistics system knows the shipment status. Senden API lets you send an agreed notification to a customer or employee through the right channel and receive a reply.

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How to set up the workflow

01

Status changed

A WMS, ERP or another system calls your integration when an order is handed over for delivery or moves to another stage.

02

Send details

The message contains a clear next step. Add a waybill or PDF instructions if needed.

03

Handle the reply

Events return the recipient's reply to your system, where a dispatcher clarifies the details.

EXAMPLE WORKFLOW

Shipment handed over for delivery → customer notification → time clarification → order document.

Clear notifications at each delivery stage and feedback linked to the shipment.

What to consider before launch

Senden API does not replace shipment tracking or courier routing. Do not include excessive personal data in messages; control access to integration keys and logs.

Connect a test account, check the commands supported by the chosen messenger and run an agreed test in your project. Keep message IDs and use one idempotency key for each operation.

How to organize access · Other use cases

FROM IDEA TO INTEGRATION

Connect your first account

Create an account, verify your email and start by requesting the connection list.