INTEGRATION USE CASE

Help customers remember appointments

A salon, service company, training centre or consultant can connect its schedule to messengers. Your system determines when to send; Senden API handles command acceptance and message exchange.

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How to set up the workflow

01

Appointment created

The scheduling system creates a confirmation with the appointment date, time and location.

02

Scheduled reminder

Your scheduler calls the API at the right time, keeping one Idempotency-Key for each notification.

03

Confirmation or rescheduling

The customer's reply reaches your system through events. An employee or an agreed workflow clarifies the changes.

EXAMPLE WORKFLOW

Training booked → time confirmation → reminder the day before → reply requesting rescheduling.

Consistent appointment communication without manually copying messages.

What to consider before launch

A built-in appointment scheduler is not claimed: use your own calendar and scheduler. Share only necessary information and consider the sensitivity of customer data.

Connect a test account, check the commands supported by the chosen messenger and run an agreed test in your project. Keep message IDs and use one idempotency key for each operation.

How to organize access · Other use cases

FROM IDEA TO INTEGRATION

Connect your first account

Create an account, verify your email and start by requesting the connection list.